FAQ


How long will it take for my slides to arrive?

All Deco Slides are made to order, and it generally takes us 3-4 business days to produce and ship the slides. Shipping time depends on your order quantity and location, however it's typically between 2-4 business days.

In total, you can expect 6-8 business days from time of order to time of delivery.

Is there a minimum order quantity for customized slides?

Nope! We have no MOQ for our custom slide sandals. Whether you want one pair, or five hundred pairs, we’ve got you covered. If you’re interested in ordering slides in bulk, we can help you.

Can I make changes after my order has been placed?

It depends. If you catch us before we’ve begun production on your order we’ll happily make changes for you. Please email us at hello@decoslides.com.

How can I purchase a large quantity of custom slides for a group, event, or team?

We’ve done large orders for all sorts of clients such as gymnastics, cheer, and other sports teams, bachelor/bachelorette parties, corporate events, birthdays, wholesale orders and more!

We’d love to help you, please get in touch here.

I haven't received a tracking number. Has my order shipped?

We’ll email you a tracking number as soon as your order ships. Very rarely we have issues with USPS or our systems and a ship confirmation email isn’t sent. If it seems like it’s taking too long, please email us at hello@decoslides.com and we’ll figure out what’s going on.

How do I know what size slide I wear?

Please see our sizing chart.

Can I return my slides?
Unfortunately because Deco Slides are custom made to order, we do not allow returns. Please make sure to reference our sizing chart and if you are making a custom slide, to double check that your design looks exactly the way you want it.

Please see our full return policy for details.

Can orders be shipped outside of the US?

In some cases, yes. Additional shipping charges may apply. Please email hello@decoslides.com to make an international order.